Service Hotline +49 69 7922 4906
Service Hotline +49 69 7922 4906
General queries

Offers, new customer, interested party

+49 69 7922 4906

Questions regarding your contract

+49 69 7922 4060

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Questions regarding your invoice +49 69 7922 2025

(Mon.-Fri. 8 a.m. - 8 p.m.)

Questions regarding E-Commerce +49 69 7922 4059

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Terminal (with ID 54...) +49 69 7922 2222

(Mon.-Sat. from 8 a.m. - 6 p.m., So. 9 a.m. - 5 p.m.)

Terminal (with ID 691...) +49 69 7922 2324

(Mon.-Sun. available round the clock)

PCI Competence Center +49 69 7922 2231

(Mon.-Fri. from 8 a.m. - 6 p.m.)

PayEngine +49 69 7922 2091

(Mon.-Fri. from 9 a.m. - 5 p.m.)

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About ConCardis: the cashless payment specialist

ConCardis is a competent contact for all questions about cashless payment. As a joint venture of the German banking industry, we provide all manner of services relating to card payment transactions for around 400,000 acceptance points.

Choose a strong partner
With around 30 years of experience in the field of card acceptance, ConCardis is one of the leading providers in the European acquiring business. As a payment institution authorised by the Federal Financial Supervisory Authority (BaFin), we have already provided our products and services in Germany, Austria, the Benelux and Switzerland for many years and are expanding into additional European countries.

Companies which would like to accept credit or debit cards receive a complete customized solution offering from us: from an acceptance agreement or a terminal for card-present transactions to special services for optimising card transaction-related procedures. In addition, we provide a large selection of payment procedures for e-commerce and mail order services.

We also accompany our clients on their path to international growth, and at the same time support them in centralising services and adapting their technical infrastructure.

Cashless payment services
ConCardis offers its clients a "one-stop shop" for services and products. This means that companies benefit from having a single contact person for all their cashless payment services. ConCardis's portfolio includes the following services:

  • acceptance of all credit and debit cards
  • payment terminals at point of sale (POS)
  • e-payment solutions for e-commerce and mail/telephone order
  • contactless payment
  • mobile payments via iPhone
  • additional functions, such as dynamic currency conversion (DCC)

Certified in accordance with ISO 9001:2008
ConCardis is the first major acquirer to obtain ISO 9001:2008 certification for its quality management system. Against a background of ConCardis's continuous growth and increasing internationalisation, the ISO certificate serves as independent proof of the company's service quality.

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