Service Hotline +49 69 7922 4906
Service Hotline +49 69 7922 4906
General queries

Offers, new customer, interested party

+49 69 7922 4906

Questions regarding your contract

+49 69 7922 4060

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Questions regarding your invoice +49 69 7922 2025

(Mon.-Fri. 8 a.m. - 8 p.m.)

Questions regarding E-Commerce +49 69 7922 4059

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Terminal (with ID 54...) +49 69 7922 2222

(Mon.-Sat. from 8 a.m. - 6 p.m., So. 9 a.m. - 5 p.m.)

Terminal (with ID 691...) +49 69 7922 2324

(Mon.-Sun. available round the clock)

PCI Competence Center +49 69 7922 2231

(Mon.-Fri. from 8 a.m. - 6 p.m.)

PayEngine +49 69 7922 2091

(Mon.-Fri. from 9 a.m. - 5 p.m.)

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Download centre

Here you will find all documents for download – from manuals through company information to banners for your website.

Product information

ConCardis - Solutions for Cashless Payments (Product brochure) ConCardis - Solutions for Cashless Payments (Product brochure)

ConCardis Overview, Debit and Credit Card Acceptance, Service and Innovations.

 PDF (786 KByte)
ConCardis Payment Gateway (Product brochure) ConCardis Payment Gateway (Product brochure)

Simple, safe, infinite - the ConCardis Payment Gateway gives you access to Europe.

 PDF (725 KByte)
ConCardis ePayment App (Flyer) ConCardis ePayment App (Flyer)

Collect payments everywhere with the iPhone - The ConCardis ePayment App turns your iPhone into a payment terminal.

 PDF (370 KByte)
ConCardis DCC/eDCC (Flyer) ConCardis DCC/eDCC (Flyer)

DCC - Dynamic Currency Conversion - The international payment solution for card present and e-commerce transactions.

 PDF (393 KByte)
ConCardis Future market: Far East (Flyer) ConCardis Future market: Far East (Flyer)

More revenue generated by the most important credit cards in Asia: Union Pay and JCB.

 PDF (382 KByte)
ConCardis PayEngine (Product brochure) ConCardis PayEngine (Product brochure)

Safe, Easy, Powerful: E-Payment with ConCardis.

 PDF (443 KByte)
ConCardis Tax Free Shopping (Product sheet) ConCardis Tax Free Shopping (Product sheet)

More sales with your international customers, less work for you.

 PDF (65 KByte)
ConCardis PCI DSS (Product sheet) ConCardis PCI DSS (Product sheet)

PCI DSS - Security in processing cashless payments.

 PDF (1.5 MByte)
ConCardis transaction management (Flyer) ConCardis transaction management (Flyer)

Simplifying follow-up processes for card payments in your accounting department.

 PDF (418 KByte)
ConCardis AVS (Product sheet) ConCardis AVS (Product sheet)

AVS - Address-Verification-Service - Specification of services.

 PDF (122 KByte)
ConCardis ETRAX 3 (Product sheet) ConCardis ETRAX 3 (Product sheet)

The electronic account statement (individual transaction list).

 PDF (191 KByte)

Information about terminals

Installation requirements (Product sheet) Installation requirements (Product sheet)

Technical demands to be taken care of during installation of terminals.

 PDF (92 KByte)

General information


General terms and conditions

Terms and conditions ConCardis Terms and conditions ConCardis

Terms and conditions of ConCardis GmbH for the validation and transaction  settlement of credit- and debit.

 PDF (139 KByte)
Terms and conditions PayEngine Terms and conditions PayEngine

Terms and conditions of ConCardis GmbH for ConCardis PayEngine.

 PDF (94 KByte)
Terms and conditions Distance Terms and conditions Distance

Terms and conditions of ConCardis GmbH for the acceptance and settlement of MasterCard/Maestro and Visa/Visa Electron/V PAY card data submitted in writing, by phone or via the internet.

 PDF (130 KByte)
Terms and conditions POS Service Terms and conditions POS Service

Terms and conditions of ConCardis GmbH for POS Service.

 PDF (122 KByte)

Handbooks

Installation requirements (Product sheet) Installation requirements (Product sheet)

Technical demands to be taken care of during installation of terminals.

 PDF (92 KByte)
ConCardis ePayment App (User Manual) ConCardis ePayment App (User Manual)

Unser Manual for ConCardis ePayment App (iPhone).

 PDF (401 KByte)
ConCardis DCC (Manual) ConCardis DCC (Manual)

Everything you need to know abaout DCC – Dynamic Currency Conversion. The manual for automatic currency conversion.

 PDF (0.9 MByte)

Price lists

Price and Service List ConCardis GmbH Price and Service List ConCardis GmbH

Date: 01/01/2011

 PDF (64 KByte)

Forms

ConCardis DCC - Best Rate Guarantee ConCardis DCC - Best Rate Guarantee

Fexco Claim Form.

 PDF (268 KByte)
ConCardis UnionPay Credit Note ConCardis UnionPay Credit Note

Faxform for credits of UnionPay transactions.

 PDF (280 KByte)

Image material


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