Service Hotline +49 69 7922 4906
Service Hotline +49 69 7922 4906
General queries

Offers, new customer, interested party

+49 69 7922 4906

Questions regarding your contract

+49 69 7922 4060

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Questions regarding your invoice +49 69 7922 2025

(Mon.-Fri. 8 a.m. - 8 p.m.)

Questions regarding E-Commerce +49 69 7922 4059

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Terminal (with ID 54...) +49 69 7922 2222

(Mon.-Sat. from 8 a.m. - 6 p.m., So. 9 a.m. - 5 p.m.)

Terminal (with ID 691...) +49 69 7922 2324

(Mon.-Sun. available round the clock)

PCI Competence Center +49 69 7922 2231

(Mon.-Fri. from 8 a.m. - 6 p.m.)

PayEngine +49 69 7922 2091

(Mon.-Fri. from 9 a.m. - 5 p.m.)

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Protecting your data

Within the scope of this privacy statement, we would like to inform you in detail about the use of your personal data on the ConCardis website. At this point, we would like to specifically allude to the fact that, in doing so, ConCardis observes and adheres to all legal regulations and provisions.

Collection and processing of data
It is not mandatory to enter or divulge any personal data when using our website. Only access data without any reference to your person are stored on our site within the scope of your visit. This data is only used and analysed for the optimisation of our offer and does not allow any conclusions to be drawn to your person.

Personalised data is only collected, stored and / or used if you have provided your express consent. This can, for example occur through the filling out and transmitting of an offer or other form, or upon registration for our newsletter.
Of course, ConCardis ensures that your personalised data will only be stored as long as it is required for the purpose for which you have intended it to be used. If, later, you no longer consent to the stor-ing of your personalised data, please inform us. In this case we will, of course, initiate the deletion or blocking of your data. The same process applies to any changes made to your data. We would be more than happy to make the necessary corrections upon being informed by you.

Use of cookies
On some of our website's pages we use "cookies" to make the design of our website more attractive and to enable the use of certain functions. Cookies are small text files that are locally stored in your Internet browser's cache. In this fashion, cookies enable recognition of the Internet browser when you revisit our website. This allows us to make our offer more user-friendly, effective and safer for you. 

The use of your personalised data will not be affected by this. We ensure that our partner companies have not been authorised to collect, process or use personalised data from our website using cookies.

Transferring your data to third parties
A transfer, sale or other transmission of your personalised data to third parties does not occur unless it is required in order to fulfil the intended purpose or for purposes of contract processing, or if you have provide your specific consent to this. For example, when inquiring about our range of services or when ordering one of our products, it can therefore be necessary that ConCardis forwards your address and order data to a service provider.

Right to be informed
We would like to again mention that ConCardis is very serious about protecting your data. Therefore, as a visitor to our website, you have the right to receive - at any time and free of charge - information pertaining to your stored data as well as the right to have this data corrected, blocked or deleted.

Contact for data protection
If you have any questions regarding the collection, processing or use of your personalised data or if you would like information regarding your data or the correction, blocking or deletion of this data, then, as in cases of revocation of all consents, please contact: datenschutzbeauftragter@concardis.com.

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