Service Hotline +49 69 7922 4906
Service Hotline +49 69 7922 4906
General queries

Offers, new customer, interested party

+49 69 7922 4906

Questions regarding your contract

+49 69 7922 4060

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Questions regarding your invoice +49 69 7922 2025

(Mon.-Fri. 8 a.m. - 8 p.m.)

Questions regarding E-Commerce +49 69 7922 4059

(Mon.-Thurs. 8:30 a.m. - 5:30 p.m., Fri. 8 a.m. - 5 p.m.)

Terminal (with ID 54...) +49 69 7922 2222

(Mon.-Sat. from 8 a.m. - 6 p.m., So. 9 a.m. - 5 p.m.)

Terminal (with ID 691...) +49 69 7922 2324

(Mon.-Sun. available round the clock)

PCI Competence Center +49 69 7922 2231

(Mon.-Fri. from 8 a.m. - 6 p.m.)

PayEngine +49 69 7922 2091

(Mon.-Fri. from 9 a.m. - 5 p.m.)

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Mail-order businesses and call centres

Are your products and services mainly ordered over the phone or by mail? Then ConCardis is your partner when it comes to accepting credit cards and other payment methods by phone, fax or mail.

Our e-payment solution, the ConCardis PayEngine, enables you to securely accept orders and payment data in writing or over the phone.

You and your call centre staff can log into the protected area from any workplace and process payments, credits, cancellations or postings authorised by phone.

As one of the market leaders in cashless payments, ConCardis offers you favourable conditions for all payment procedures.

Functions

Basic module for payment processing

  • Reservation (authorisation)
  • Posting/multiple partial postings (payment)
  • Subsequent charges
  • Cancellations and credits

Bookkeeping and administration

  • Automatic and manual day-end closing
  • Payment search
  • Reporting of payments (also automated)
  • Manuals

Security

  • BIN Check
  • Card validity & credit verification number
  • IP address check
  • Blacklist of retailers
  • Profile-driven rejections

You can find out more about ConCardis's e-payment solution, PayEngine, here.

Prerequisites

In order to accept payment in writing or by phone, you require:

What can we do for you?

We would be happy to answer your questions, advise you or quickly put together a non-binding and free offer just for you.
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