Request an offer

Local store: +4969 7922 2095

Online shops: +69 7922 4059

Customer service

Cookie Policy

Cookie Policy of Concardis Ltd

Concardis uses cookies to personalise contents and adverts, to offer social media functions and to analyse how our website is accessed. We also forward information about your use of our website to our partners for social media, advertising and analytics. Our partners may merge this information with other data that you have already given them or which they have collected in the course of your use of their services. You consent to our cookies if you continue to use our website.

1. What are Cookies

Cookies are small text files that are used by websites to make the user experience more efficient. By law, we can store cookies on your device if they are absolutely necessary to operate the website. For all other types of cookies we need your consent. This website uses different types of cookies. Some cookies are set by third parties which appear on our pages. You can modify or withdraw your consent at any time from the cookie policy page of our website. In our data protection policy you can find out more about who we are, how you can contact us and how we process personal data.

Find out more at protecting your data and who we are, how you get in contact with us and how we how we work with personal data.

2. Scope of data processing

a) Transient cookies are deleted automatically when you close the browser. They particularly include the session cookies. These store a session ID, with which various requests by your browser can be attributed to a joint session. When you return to our website, your computer can be recognised. The session cookies are deleted when you log out or close the browser.

b) Persistent cookies are deleted automatically after a defined period, which can vary from one cookie to another. You can delete the cookies at any time in the security settings of your browser.

3. Purpose of data processing

We use cookies to make our website attractive and user-friendly, to improve it and to expedite enquiries. Some elements of our website make it necessary for the browser to be identified af-ter changing pages. For these it is necessary to recognise the browser after the page has been changed. They include our bookmark function for downloading information brochures, for in-stance.

4. Legal basis for data processing

The legal basis for the processing of personal data using the technically necessary cookies is Art. 6(1)(f) GDPR.

5. Duration of storage

Session cookies are deleted as soon as the browser is closed.

Persistent cookies are deleted automatically after a defined period.

6. Objection and removal right

You as the user have full control over the use of cookies. You can alter the settings in your in-ternet browser so that cookies are not stored at all or are deleted automatically at the end of your session. To do this, select the option “accept no cookies” in your browser settings. In Mi-crosoft Internet-Explorer you select  "Extras > Internet options > Data protection > Setting"; In Firefox you select "Extras > Settings > Data protection > Cookies"); If you use another internet browser, please use its help function to find instructions on how to prevent and delete cookies.

You should be aware, however, that in this case you may not be able to use all the functions of our website.

7. Cookie Options

7.1. Necessary cookies

Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies the website cannot function properly.

7.2. Preference cookies

Preference cookies enable a website to recall information that controls the way in which a website behaves or looks, e.g. your preferred language or the region where you are.

7.3. Statistics cookies

Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting anonymous information.

7.4. Marketing cookies

Marketing cookies are used to track visitors to websites. The intention is to display adverts that are relevant and interesting for the individual users and so more valuable for publishers and third-party advertisers.

8. Google Analytics

8.1. Scope of data processing

On our website we use Google Analytics, a web analytics service from Google Inc., 1600 Am-phitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google analyses your use of our website on our behalf. To do this we use cookies and other methods. What cookies are and how they can be deleted is described in the chapter “Cookies” above.

The information collected by Google about your use of our website (e.g. the pages you visit) are sent to a Google server in the USA, stored there, analysed and the results sent to us in anonymised form.

On our website we use the IP-anonymisation offered by Google. This means that Google will abbreviate the IP address prior to sending within the member states of the European Union or other signatories of the treaty creating the European Economic Area. . Only in exceptional cas-es will the full IP address be sent to a Google server in the USA and be abbreviated there.

Google is certified in the EU-US Privacy Shield, which guarantees a reasonable level of data protection for data stored with Google in the USA.

8.2. Purpose of data processing

Google uses this information on our behalf to analyse the use of our website and to compile reports on activities within our website. This enables us to improve your online experience and make our website more user-friendly.

8.3. Legal basis for processing

Our legitimate interest in data processing by Google Analytics lies in the purposes described above. The legal basis for this processing is Art. 6(1)(f) GDPR.

8.4. Duration of storage

Session cookies are deleted as soon as the browser is closed.

Persistent cookies are deleted automatically after 2 years.

8.5. Objection and removal right

The IP address communicated by your browser will not be merged with other data from Google. You can prevent cookies being stored by setting your browser software accordingly, as described in the chapter “Cookies” above. Besides taking this step, you can prevent the da-ta generated by the cookie related to your use of this website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plug-in available here:

Deactivate Google Analytics

If you want to prevent your data from being collected in future by Google Analytics when you visit our website via various devices (especially mobile devices such as smartphones or tab-lets), you must opt out on all the systems you use. This opt-out cookie will be set when you click on the button above.

Please note that this opt-out cookie only prevents web analytics for as long as it has not been deleted. Further information on Google Analytics can be found in Google Analytics Terms of Use, in den Security and Data Protection Principles of Google Analytics and in the Google Da-ta Protection Policy.

9. Google AdWords

9.1. Scope of data processing

We use Google AdWords to attract attention to our products and services on external websites by means of advertising. These adverts are supplied by Google using “ad servers”. They entail the use of ad server cookies, which measure certain parameters, such the number of times the adverts are displayed and clicked by users. When you come to our website via a Google ad-vert, Google AdWords stores a cookie on your computer. We have described above what cookies are and how they can be deleted. These cookies enable Google to recognise your in-ternet browser. If a user visits certain pages on the website of an AdWords customer and the cookie stored on their computer has not yet expired, Google and the customer can see that the user has clicked on the advert and was referred to this page. A different cookie is assigned to each AdWords customer. Cookies can therefore not be tracked across the websites of Ad-Words customers. We do not collect or process any personal data in the advertising activities mentioned. We only receive statistical analyses from Google. We can use these analyses to identify which of our advertising activities are particularly effective. We do not receive any fur-ther data from the use of advertising material; in particular we cannot identify users on the ba-sis of this information.

Your browser uses the marketing tools that we deploy to establish a direct connection to the Google servers. We have no control over the scope and further use of the data that Google collects by means of this tool and so inform you to the best of our knowledge: By the use of AdWords conversion, Google is informed that you have retrieved the corresponding section of our website or have clicked on one of our adverts. Insofar as you are registered with a Google service, Google can attribute the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider finds out and stores your IP-address.

9.2. Purpose of data processing

We can determine how successful the individual advertising activities are in relation to the data from advertising campaigns. Our interest is to show you advertising that interests you, to make our website more interesting for you and to enable the fair calculation of advertising costs.

9.3. Legal basis for processing

The data processing serves our legitimate interest in targeting our adverts. The legal basis for this processing is Art. 6(1)(f) GDPR.

9.4. Duration of storage

These cookies generally expire after 30 days and are not intended to identify you personally. The metrics stored with this cookie are generally the unique cookie ID, the frequency of ad im-pressions, the last impression (relevant for post-view conversations) and opt-out information.

9.5. Objection and removal right

There are various ways for you to avoid taking part in this tracking method:

a) by setting your browser software accordingly; denying third-party cookies means that you do not receive any adverts from third-party advertisers;

b) by deactivating cookies for conversion tracking by setting your browser so that cookies from the domain “www.googleadservices.com” are blocked.

Personalize Google Ads settings

whereby this setting is deleted when you delete your cookies;

c) by deactivating the interest-based adverts from those advertisers who are part of the self-regulation campaign “About Ads” www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies;

d) by permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browser under the link www.google.com/settings/ads/plugin.

You can find further information about data protection at Google here: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/de.html.

Alternatively you can visit the website of the Network Advertising Initiative (NAI) at www.networkadvertising.org. Google complies with the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework .

  

10. Google Remarketing

10.1. Scope of data processing

In addition to Adwords Conversion we use the application Google Remarketing (“Google-Marketing-Services”) from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).

This is a procedure with which we can address you again. This application enables our adverts to be shown to you after you have visited our website, in the course of your further internet use. This takes place by means of cookies stored in your browser, which track and analyse your usage patterns when you visit various websites. What cookies are and how they can be deleted is described above. With the help of these cookies we can analyse user behaviour dur-ing visits to our website and then use it for targeted product recommendations and interest-based advertising.

So Google can determine your last visit to our website. By Google’s own account, the data gathered in the course of remarketing is not merged with your personal data which may be stored by Google. In particular, Google uses pseudonymisation for its remarketing.

For these purposes, Google directly executes a code when our website and other websites on which Google marketing services operate are retrieved and (re)marketing tabs (invisible graphics or code, also known as web beacons) are embedded in the website. They store an in-dividual cookie, i.e. a small file, on the user’s device. Similar technologies may also be used instead of cookies. This file records which websites the user visits, which contents they are in-terested in and which offers they click on, as well as technical information about the browser and operating system, referrer websites, visiting times and other information on the use of the online offering. The users’ IP-address is also tracked, whereby we notify users that Google An-alytics abbreviates the IP-address within the member states of the European Union or other signatories of the treaty creating the European Economic Area and only in exceptional cases sends them in full to a Google server in the USA, where they are then abbreviated. The IP-address is not merged with the user’s data within other Google products and services. Google may connect the preceding information with information from other sources. If you visit a web-site in the Google advertising network after visiting our website, you may be shown adverts with contents from our website.

Google is certified under the Privacy Shield and so guarantees to comply with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

10.2. Purpose of data processing

Google uses this information on our behalf in order to guide previous users of our website back to our website and to approach them with interest-based advertising.

10.3. Legal basis for processing

The basis for the processing of the data is the currency of the legitimate interests of Concardis (i.e., interest in the analysis, optimisation and economic operation of our online services within the meaning of Art. 6(1)(f) of the GDPR).

10.4. Duration of storage

Sessions and campaigns are deleted at the end of a defined period. The default setting is for sessions to be ended after 30 minutes without activity and campaigns after six months. The time limit for campaign storage may be up to 26 months.

10.5. Widerspruchs- und Beseitigungsmöglichkeit

If you do not want browser cookies to be used at all, you can adjust your browser settings so that cookies are not accepted. Please note that, in this case, you may not be able to use our website, or may only be able to use certain functions. How to deactivate cookies in your browser is described in the chapter Cookies.

Further information on the use of data for marketing purposes by Google is available from the website: www.google.com/policies/technologies/ads; Google’s data protection policy is available from  www.google.com/policies/privacy .

If you wish to object to interest-based advertising by Google Marketing Services, you can use the settings and opt-out options offered by Google

Ad customization.

11. Social Media Plug-ins

We embed external services and contents in our website. Via the plug-in we give you the op-portunity to interact with social networks and other users, so that we can improve our offering and make it more interesting for you as a user. The legal basis for the use of these plug-ins is Art. 6(1) sentence 1(f) GDPR.

Our social share buttons are links to the individual social media platforms. If you are logged in to one of your social media accounts, you can share individual pages of ours on the platforms. However, this only happens if you do this actively. It may be that the provider of the respective services or contents process your data for their own, additional purposes. Since we have no influence over the data collected by third parties and their processing by them, we cannot provide any binding information on the purpose and scope of their processing of your data. For further information about the purpose and scope of data collection and processing, you should therefore consult the data protection policies of the providers responsible under data protection law for the services and contents embedded by us. Here you will also find further references to data processing and opt-out options.

We neither have control over the data collected and the data processing, nor do we know the full extent of data collection, the purposes of processing or the retention periods. We also have no information about deleting the data collected by the plug-in provider.

 

You will find more Information on our Data protection Site.