"...The future isn't what it used to be...“
has seldom been truer than now – approximately one year into the global COVID-19 pandemic.
The Payments Outlook 2021 is based on findings from the 2020 edition but applies a Corona perspective. Through the report you’ll obtain our perspective on key future trends and themes that will likely shape the way we live and pay, and how the pandemic is affecting these.
As a preferred payment partner to merchants and banks across Europe, we’re on a mission to help shape the future together with our customers and help them make tomorrow a little easier.
Methodology
Through numerous workshops, interviews with internal and external top industry experts, and extensive review of leading industry researchers, our innovation specialists identified key trends in four dimensions; consumer, technology, market, and regulatory. The trends were then ranked by importance and systematically mapped to form the Outlook Radar.
Eight themes that will impact payments
By analysing and combining the trends across dimensions, eight themes were formed that we believe will shape the future of consumption and payments.
1. Seemless Access to Funds
2. Fluid Commerce
3. Customised Privacy
4. Quantified Self
5. Simultaneous Bundling and Unbundling
6. Decentralised Trust
7. Responsible Consumerism
8. "Glocal Commerce"
Learn more about Payments Outlook 2021
Consumers around the world are choosing digital ways to pay instead of cash. In our short video you will get more information about the rise in demand of frictionless and seamless payments.
Watch videoLearn more about Payments Outlook 2021
Consumers around the world are choosing digital ways to pay instead of cash. In our short video you will get more information about the rise in demand of frictionless and seamless payments.
Watch videoLearn more about Payments Outlook 2021
Consumers around the world are choosing digital ways to pay instead of cash. The data sharing has increased but getting privacy right is critical. Learn more about Data sharing in our video.
Watch videoLearn more about Payments Outlook 2021
Consumers around the world are choosing digital ways to pay instead of cash. Agility and digital transformation holds the key to success. Learn more about this in our short video.
Watch video